Frequently Asked Questions
Everything you need to know about your Silver Cross shopping experience.
What materials are used in Silver Cross apparel?
We prioritize premium, sustainable fabrics including organic cotton, ethically sourced silk, and high-grade recycled synthetics to ensure both comfort and longevity.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the best results.
Do you offer international shipping?
Yes, Silver Cross ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout.
How should I care for my Silver Cross garments?
To maintain the quality of your pieces, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each item.